How Do I Activate My Canary Membership?

Login to my.canary.is. Select the location you would like to manage. Click Activate Premium Service. Provide your credit card information, enter the Premium Service Promo Code (listed above) in the Promo Code box, and click Activate Premium Service.

How do I contact Canary support?

YOU MAY CANCEL YOUR ADDITIONAL SERVICES AT ANY TIME BY CONTACTING CANARY BY TELEPHONE AT (844) 294-4163 (US), 0 800 090 3699 (UK), OR VIA EMAIL AT [email protected] ONLY IF YOU ARE A RESIDENT OF CALIFORNIA, NEW YORK, VIRGINIA, VERMONT, OREGON OR A COUNTRY OTHER THAN THE US OR UK.

Does Canary work without membership?

Do Canary cameras require a cloud subscription? No. You can use Canary’s basic storage plan, which saves your last 24 hours of video history and lets you save 10-second clips, for no charge.

What is Canary subscription?

Only $9.99/month

Get smarter video recordings and person alerts when Canary thinks it sees a person. … Have real-time conversations through the Canary app with anyone at home. Desktop Streaming. Watch live and access 30 days of video history from your web browser.

How do you reset a canary camera?

Unplug the device. Hold the power button down for 12 seconds until the light in the front turns off (if it was on). Continue to hold until the Canary Flex reboots (you’ll see a white spinning light again). Release the power button.

How do I get my Canary back online?

Open the Canary app.

  1. Tap the three lines in the top right corner.
  2. Tap My devices.
  3. Tap on the Device you wish to change the Wi-Fi connection.
  4. Tap Device connection.
  5. Choose your connection method.
  6. Touch the top of the Canary until it flashes blue.
  7. Your device should automatically pair and enter a solid blue state.

How do I reset my Canary camera without a password?

Tap Reset Password.

  1. Log out of the Canary app if you’re still logged in.
  2. Tap Sign in on the Get Started screen.
  3. Tap Forgot password?
  4. Type in the email address you use for your Canary account.
  5. Tap Reset Password.
  6. Follow the reset instructions in your email to continue.

Is Canary email free?

In addition to Mac and iPhone/iPad, Canary Mail is also available on Android. On each platform, you must pay $20 for a license that doesn’t expire. Significant upgrades are $10 on each platform. The three versions come with a seven-day free trial to new users only.

How do I cancel my Canary subscription?

How do I cancel Premium Service?

  1. Log in to your account at my.canary.is.
  2. Select your location, if you have more than one.
  3. Click Manage Service Plan.
  4. If you are paying for Premium Service on a monthly basis, click Cancel Premium Service.
  5. Select Remove 30-day timeline.
  6. Choose the reason you decided to cancel.

How do I cancel my Canary membership?

To cancel your Canary Subscription, follow these easy steps:

  1. Log in to my.canary.is.
  2. Select your location, if you have more than one.
  3. Click ‘Manage Service Plan’.
  4. If you are paying for Membership on a monthly basis, click ‘Cancel Premium Service’.
  5. Select ‘Remove 30-day timeline’.
  6. Choose the reason you decided to cancel.

How do I delete my canary Flex?

Follow these steps to locate your device and remove your Canary from your location:

  1. Open your Canary App and tap the three lines in the top right corner.
  2. Tap My devices.
  3. Tap the name of the Canary you want to remove.
  4. Tap Remove device.
  5. Enter your Canary password.

Is Canary camera free?

No, each Canary Camera comes with a Free Access Plan for up to four devices. This includes 24 Hours of Video History, 30 Second Clips, Mobile App Access, Unlimited Bookmarks and a one-year warranty for your devices.

How much is Canary monthly?

We recommend subscribing to the Canary membership services for $9.99 per month (or save money by buying a year for $99). By subscribing, you get unlimited video downloads, two-way talk, desktop streaming, and 30 days of full-length video history.

Does Canary work without wifi?

Do I need an internet connection to use Canary Pro? Yes. Canary Pro must be connected to the internet either via Wi-Fi (2.4GHz) or wired Ethernet (cable not included).

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