Why use Innkeepers Advantage

Innkeepers Advantage and Online Services FAQ

What is innkeeper system?

Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management, online booking and a gift certificate point of sale (POS) application.

What advantages does it give of the online booking engine for the hotel business?

An online booking system works all the time. This gives freedom to potential visitors to book a room anytime they want. It also maximises your sales because you are not limited to your working hours. In fact, studies show that a 24/7 online reservation system greatly increases the number of hotel bookings.

What is the importance of booking system?

The purpose of an online booking system is to allow potential customers to self-book and pay through your website, securely store customer’s data, manage your staff and keep your business running long after you’ve gone home for the day. And that just scratches the surface.

What are the features of online booking system?

The 10 “must-have” features of an online booking system

  • Online bookings in real time. …
  • Various currencies and languages. …
  • Voucher generation and management via the online booking system. …
  • Payment via PayPal. …
  • Intelligent calendar/diary. …
  • Online and telephone support for booking software. …
  • Automated e-mails make management easier.

What are the advantages of online booking system?

The top 8 benefits online booking systems

  • Keep your business running 24/7. …
  • Dramatically reduce your admin workload. …
  • Reduce human error. …
  • Maximise reservations and reduce no-shows. …
  • Upsell easily. …
  • Increase payment speed and security. …
  • Grow your marketing and online presence. …
  • Enjoy insights from data analysis.

What is the benefits of booking online?

One of the main benefits of online booking systems is that they allow customers to place their booking at a time that is most convenient for them. Using an online booking system, they can make their booking at any time of day or night, without having to worry if it’s within business hours or not.

What are the advantages of online booking portals?

Advantages of Online Booking Systems

  • Online booking systems save your staff time. …
  • Removing the bottleneck of phone booking systems. …
  • Greater sales and marketing synergy. …
  • A modern approach to booking. …
  • Increased revenue thanks to upselling. …
  • Can come at a cost. …
  • Requires internet access.

How do you use an online booking system?

How to create an online booking system?

  1. Set up availability and services. Define your working hours and add blocked-out slots for scheduled breaks, such as your lunch or cleaning reset. …
  2. Create reminders. …
  3. Customize your booking page. …
  4. Set up calendar sync and app integrations. …
  5. Test. …
  6. Share your online booking system.

How can we improve the booking process?

The 7 best ways you can speed up the direct booking process:

  1. Remove sources of customer friction. …
  2. Implement a user-friendly booking engine. …
  3. Enable social media booking. …
  4. Create a smart and intuitive booking process. …
  5. Save offers and extras for after confirmation. …
  6. Display clear calls-to-action. …
  7. Optimise website functionality.

What types of details is necessary for a booking system?

To make this task easier for you, we identified twelve must-have features that your online booking system shoould provide.

  • Calendar. …
  • Real-time booking. …
  • Multiple payment options. …
  • Discounts and gift vouchers. …
  • Email automation. …
  • Channel management. …
  • Invoicing. …
  • Reports.

What are five 5 key functions of a reservation system that can aid you in obtaining information?

The 5 essential features of a hotel reservation system

  • Online payment processing.
  • Automated guest communications.
  • Integrated channel manager.
  • Advanced reporting.

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