What is Sprinklr
Sprinklr offers a comprehensive, scalable, and secure Social Media Management System to help large enterprises quickly, efficiently, and accurately process and prioritize the fire hose of customer comments and complaints.
Why use Sprinklr?
Sprinklr AI turns unstructured data into actionable, real-time insights for your enterprise. Create customized, powerful AI text classification models easily — without coding. Visualize real-time data on command centers, retail signage, stadium screens, and more.
Sprinklr and Social Media Marketing FAQ
What is Sprinklr for social media?
The platform is a SaaS program with dynamic dashboards that is broken down into five parts: Modern Engagement: A social media management solution that allows businesses to manage social media across 35 channels and includes Publishing and Engagement, Community Management, Distributed Engagement, and more.
What makes Sprinklr unique?
Sprinklr can empower your brand to identify industry trends and capitalize on new opportunities. This is all thanks to its unique AI software capable of making over four billion predictions regularly. Sprinklr also provides your team with real-time data on current and viral events, anticipating company crises.
Is Sprinklr a content management system?
The company’s software, also called Sprinklr, combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring.
What does Sprinklr software do?
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Is Sprinklr a social listening tool?
Sprinklr’s AI-powered social listening tool translates real-time, voice-of-the-customer data into actionable insights you can share across your organization to drive innovation, all on one unified platform.
Is Sprinklr easy to use?
It has been easy to use and to navigate, too! Our company loves it without a doubt. We have enjoyed using Sprinklr for our social media needs and it definitely has great insight that helps us.
Is sprinklr a good company?
SPRINKLR is rated 3.6 out of 5, based on 88 reviews by employees on AmbitionBox. SPRINKLR is known for Salary & Benefits which is rated at the top and given a rating of 3.9. However, Work-Life balance is rated the lowest at 3.2 and can be improved.
How do I post on sprinklr?
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Is sprinklr GDPR compliant?
We’re proud to report that the Sprinklr platform will comply with GDPR by the 25th. Furthermore, Sprinklr has invested to go beyond compliance to address some of the top concerns that business struggling with GDPR compliance have.
Why do we listen to social media?
The goal of social media listening is to monitor relevant conversations on social media platforms, understand the underlying mood or sentiment and respond with a marketing strategy that influences sentiment favorably. The social listening process consists of three main steps: Monitoring.
What is sprinklr in twitter?
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale.
What is a CXM platform?
A customer experience management platform is a solution that enables you to manage and improve your customers’ overall experience by providing a 360-degree view of their interactions with your business, such as support calls, sales emails, and social media interactions.
What is Cxm marketing?
Customer experience management, often called CXM or CEM, is a system of marketing strategies and technologies that focus on customer engagement, satisfaction, and experience.
What is CRM and CXM?
CRM is concerned with keeping track of customer experiences, reacting to issues and providing relevant marketing or services based on past behaviour. CXM is a strategic goal of your entire business, namely to give customers consistently positive experiences that will drive loyalty and ultimately boost your business.