What is zipBoard
ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.
Why use zipBoard?
zipBoard and Visual Feeback FAQ
Why do you need feedback for your app?
Apps are about creating useful and rewarding experiences for your users. Implementing app feedback can help secure your app’s future success by enhancing the user experience and increasing app engagement and retention.
What is visual feedback tool?
Visual feedback tools are used for web design purposes as well. Using these tools, you are able point to specific page elements (including forms, images, buttons or paragraphs) and provide feedback on those page elements. Once an element is selected, the tool saves the screenshot with the user’s feedback.
What does the app feedback do?
This allows businesses to: Increase the adoption and/or popularity of the application. Create new features or make improvements to existing ones to improve customer experience. Provide better customer support.
How can we use feedback to improve an app?
Taking feedback into account and asking for users’ opinion shows them they are valued. By asking your users to provide feedback, you show them they are an active participant in making the app better for them.
How do mobile apps get feedback?
The simplest way to get feedback is to ask for reviews within the app. On both iOS and Android, developers can program a request for a user to rate the app, and leave a review. The key is to find the perfect time to ask.
What is the feedback app on Iphone?
You can now submit developer feedback and file bug reports to Apple using the native Feedback Assistant app for iOS and Mac, which features automatic on-device diagnostics, remote bug filing, more detailed bug forms, and more bug statuses. You can also use the Feedback Assistant website.
How do you capture user feedback?
You can get in touch with your customers directly. Live chat, short surveys, and social media are among the most common tools to gather user feedback. Live chat is a way of direct communication with your customers. You can ask specific real-time questions or categorize the inbound feedback.
What is user feedback?
User feedback is qualitative and quantitative data from customers on their likes, dislikes, impressions, and requests about a product. Collecting and making sense of user feedback is critical for businesses that wish to make improvements based on what their users need.
When should I ask for user feedback app?
The most important thing to remember is that you should request feedback when a user is satisfied with your app. For example, after completing a level in a game, a phone call, or a purchase.
How do you ask for customer feedback over the phone?
Call on the phone
Use this personal connection to ask specific questions regarding a product or service. A quick follow-up call can produce the best responses. You may also want to let customers know that they will receive a call from a certain number so that they recognize the caller and answer the phone.